ATV Network was proud to promote the fact that Crossroads was the first soap with a real social awareness. The ATV Midland production from the outset decided that by reaching millions of viewers it could "do good" in the real world as well as in the fictional world of Kings Oak.

The crew helped many good causes over the years by introducing topical storylines from time to time.  In many cases this also went on to help in the real world. One high profile 'good cause' being the founding of a Birmingham hospital ward funded by ATV and Crossroads viewers. It was designed especially for kidney care following a 1977 storyline surrounding one of the main characters undergoing a kidney transplant. Crossroads truly is the only soap that really has changed the world for the better - and it's mainly thanks to the Crossroads Caring For Carers scheme.
In 1974 ATV Network Limited and the Crossroads cast and crew helped found what would become the biggest leading voluntary sector provider of home based breaks for carers in the world.

The needs of carers first came to the attention of the Crossroads production team as a result of the storyline involving the character Sandy Richardson, who was left paraplegic after a car accident. Sandy had been a regular in the show since 1964, and viewers followed his lifestyle change from being a fully able bodied farmer to having to depend on the care of his mother.

Many hours of research were carried out by the Crossroads production team at the Robert Jones And Agnes Hunt Orthopedic Hospital at Oswestry to make sure Roger's performance as Sandy was as authentic as possible. Noel Crane, who was confined to a wheelchair after a swimming accident in 1970, telephoned ATV to offer more advice after seeing an episode of the programme. Reg Watson, producer of Crossroads, met Noel and took on board many more ideas because of the discussions they had.

Reg devised another character. Tony Scott was to be a friend of Sandy - who would be, based on Noel. The part was played by Peter Graham, who worked with Noel on perfecting the role.

An ATV Network press release at the time of the storyline noted: "The idea is to show viewers that Handicapped people value their independence and also the devoted care given to them by their relatives."

When Noele Gordon, the actress playing Sandy's mother and carer, was due to take a months holiday the scriptwriters were faced with the dilemma of who would look after Sandy. This they soon realised was, and indeed still is, an issue faced by many carers who have no other help with their caring duties. It was Noele herself who started the wheels rolling for ATV to 'do something about it'. At the time of the story there was no government funded help or any charity offering support.
© Crossroads Appreciation Society 1987-2011
Usually soaps reflect real-life, but in this case Crossroads turned fiction into reality. Noele spoke with Dr. Richard Hudson-Evans, who was the medical adviser for ATV Midlands' programmes and he backed her idea for a scheme to be set up which would help relatives to take a break from caring for their loved ones. Noele and Dr Richard along with the soaps producer, Reg Watson, approached ATV's Midlands Senior Director, Leonard Mathews, who agreed to fund a pilot scheme which would run for two years in Rugby, Warwickshire, from 1974 onwards.

ATV donated the original £10,000 to establish the service to give carers a break - the Crossroads caring for carers scheme was launched. In the first year of operation Crossroads supported just 28 families. Miss Sankey the then District Nurse Tutor for Warwickshire was given the task of coordinating the Rugby scheme and Leonard Mathews became the Chairman of the Trust.
To start up the venture ATV placed adverts in the regional newspapers and on the local news programme ATV Today coverage of the new scheme was broadcast. Over the following weeks many interviews were held to find suitable candidates to become part of the caring team. At the end of that first round only five care attenders were hired - who went on to be trained in basic nursing and care skills. In the first two ATV funded years over three thousand visits were made by the carers.

The Crossroads Care Attendant Scheme became a national organisation in April 1977. In the same year the EEC made a grant of £100,000 for a research project into housing for disabled people. This project was undertaken by the Crossroads Trust, with a contract being issued by The Department For Environment. The first scheme began in Scotland in 1978.

Sandy continued to be seen in Crossroads up until the actors death in 1981. Roger Tonge's on-screen persona proved popular with young disabled people, many hundreds writing to him every week to thank him for portraying a 'normal' disabled person on-screen. Sandy wasn't a token wheelchair user. His disability was rarely, after the inital caring sceme plot, an "issue" within the show. Instead Crossroads producers showed Sandy leading an everyday life - as assistant manager of the motel, various romances and even joining a charity to help others 'less fortunate' than himself.

The story may have long ended but it's legacy continues. Crossroads Caring for Carers, as of 2010, supports around 200 member schemes throughout England and Wales. There are over 33,000 carers and they spend over four million hours a year providing their services to the venture.  Many schemes have grown to provide additional services including Young Carers projects, holiday play schemes for disabled children and care for people who are terminally ill.

All of the regional Crossroads schemes are actually independent charities who work within a national framework - the Crossroads Association. Despite the national unifed brand each 'Caring for Carers' region individually has to fend for themselves and raise their own funds within the local area.
It is quite ironic that Ivor Jay, the newspaper reporter who originally proposed the boarding house serial to ATV which became Crossroads - and later went on to become script editor for Crossroads, should in his final years be cared for by the organisation that through his scripts he helped create.

Crossroads and the Caring for Carers are still closely connected, Jane Rossington visited Crossroads Scotland in 1999 to film a TV appeal to mark their 21st anniversary. We also play our part as a fan club to support the cause; In 1989 we held a special celebration to mark the 25th anniversary of the soap - of which all the profit from the society gathering was donated to the charity. Also a speaker from Caring for Carers attended the celebrations to talk about the work of the organisation.
Further reading can be found in our TV Times Articles section with a 1986 report on the scheme. Crossroads Caring for Carers continues to be the official charity of the Crossroads Appreciation Society and ATV Network Limited. Both organisations support the Midland outlets.
Written by Mike Garrett, with thanks to 'Crossroads Caring For Carers Birmingham' for additional information and Barbara Rudge for taking part in the ATV video.